LFS Transport Office (Subsidiary of Woodlands Transport Service PTE LTD) Data Protection
LFS Transport Office will treat every customer’s personal information with the utmost care and adopt strict practices to protect your privacy. The way we carry out this responsibility is defined in the Transport office Data Protection Policy, which describes how the Office subscribes to the principle and requirements of the Personal Data Protection Act 2012 (PDPA).
Personal Data refers to any information about you from which you can be identified. Examples including your personal particulars, billing and payment details, and other information about your use of our services and website.
The Office may collect and use your personal data for purposes that include:
Verifying your identity, and processing application for service
Communication purpose for registered service matters
Billing and/or payment related activities
Managing and improving our operation to serve you better
Providing customer-care and account management functions
Complying with legal and regulatory requirements
CCTV images captured on board LFS buses. Footages may be shared with LFS management for investigation purposes (including disciplinary matters)
We will not share your personal data with non-related parties without your consent, unless required by law. For full detail of the Transport office Data Protection Policy, please click here, Alternatively, you may refer it from your Online System account after receiving your account details
Should you have any enquiry relating to your Personal Data, you can write to us at